7777 Jaya Privacy Policy — Our commitment to protecting your data

1 Scope & applicability

7777 Jaya is one of Bangladesh's most trusted online Sports Betting platforms. We believe every member should have full control over their personal data. This Privacy Policy ("Policy") applies to the 7777 Jaya website (7777jaya.click), mobile app, and all associated services.

This Privacy Policy tells you: what data is collected, why it is collected, how long it is retained, who it may be shared with, and what rights you have. 7777 Jaya's Privacy Policy is drafted in accordance with international data protection standards.

By using our services, you are considered to have agreed to this policy. If you have any objections, please stop using the services and contact our support team.

2 What data we collect

2.1 Information collected at registration

When you create an account with 7777 Jaya, we collect the following information:

• Full name (as per National ID)
• Date of birth (for age verification)
• Mobile number
• Email address
• Residential address
• KYC documents (National ID / Passport)

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

3 Purpose of Data Use

7777 Jaya uses the data it collects solely for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: For betting, payment processing, and promotional offers.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet regulatory authority requirements.
• Customer support: To resolve your complaints and queries.
• Responsible Gaming: To identify and prevent problematic betting behaviour.
• Service Improvement: To improve your experience on the platform.

4 Data sharing policy

7777 Jaya does not normally share your data with anyone. However, sharing may occur in the following limited circumstances:

4.1 Payment providers

Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay, Nagad, and Rocket. These providers are governed by their own privacy policies.

4.2 Legal Obligations

We may be required to share data with authorities in response to court orders, government investigations, or other legal obligations. In such cases, we disclose only the minimum information necessary.

4.3 Technology Service Providers

We work with certain technology service providers to operate our platform. They are bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

5 Cookies & Tracking Technologies

7777 Jaya uses cookies on its website and app. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential cookies: Essential for login sessions and account security.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Used to analyze platform usage and improve the UX.

Cookies can be disabled from your browser settings, though this may affect the functionality of certain services.

6 Data Protection Measures

7777 Jaya follows the highest industry security standards to protect your privacy. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Multi-Factor Authentication: An added layer of security for your account.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Regular Security Audits: Periodic assessments conducted by third-party security experts.
• Staff Training: Regular data protection training is provided to all staff.
• Data backup: Regular backups maintained at secure locations.

7 Your Rights

Every 7777 Jaya member has the following rights over their personal data:

To exercise these rights support@7777jaya.click. We will respond within 30 days.

8 Data Retention Period

7777 Jaya does not retain your data indefinitely. Data retention periods are as follows:

• Active accounts: Your data is retained for as long as your account remains active.
• Closed Accounts: Data may be retained for up to 5 years after account closure for legal purposes.
• Transaction Records: Retained for 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for a maximum of 5 years for legal purposes.
• Log files: Automatically deleted after 18 months.

9 Children's privacy

7777 Jaya strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If we are informed that a minor's data exists in our system, we will immediately close the relevant account and delete all associated information.

If you believe a minor is using our platform, please support@7777jaya.click. We will act promptly.

10 Privacy policy updates

7777 Jaya reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A special banner or pop-up will be displayed on the website.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of the service after any changes will be taken as your acceptance of the updated policy. We recommend visiting this page regularly.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us:

Our privacy team will respond in writing within 30 days of receiving your request. For complex matters, this period may be extended to a maximum of 60 days, and you will be notified in advance if that is the case.